CALL CENTER AGENT

₱13,500.00

BATANGAS CITY (CAPITAL), BATANGAS
Educ level not specified
Work from home/online job

Job Description

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (OUTBOUND)
Job Description:
• Outbound calls for surveys, lead generation, event invitation and/or sales
• Inbound calls to resolve customer queries or close lead/sales
• Data entry to update customer relationship management (CRM) software
• Respond to emails
• Create reports using Microsoft Office and Google Drive
• Meet service level agreements set forth
• Perform other duties as assigned

Qualifications/Requirements

• Excellent English communication skills
• Typing Speed: at least 40WPM
• Ability to work under pressure
• Ability to multitask, prioritize and manage time efficiently
• Customer orientation and ability to adapt and respond to different types of personalities
• Intelligent
• No BPO experience required; fresh graduates are welcome to apply

MUST HAVE the following equipment:
• Hardware: Laptop/Desktop (at least Pentium processor and 8 GB RAM)
• Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 10 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype

So, why join us?
• Permanent work-from-home
• Full Time and Long-Term Employment
• Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Opportunity for regularization and promotion
• US and Canadian clients
• Shift: Graveyard Monday to Friday 
• Training: 5 to 8 days

Option to choose between Probationary and Freelance Set up
• Probationary: 13,500 - 14,500 (Package)
• Freelance: Up to 17,600

WE LOOK FORWARD TO MEETING YOU!

Work location

BATANGAS CITY (CAPITAL), BATANGAS

Remarks

No additional remarks

About the company

Linkserve Solutions is a Philippines based company providing outsourcing services. Established in 2009, we specialize in Business Development, Outbound Telemarketing and Inbound Customer Support, and Business Process Outsourcing. Our current clientele mostly includes businesses in North America a...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

100 - 199 (Medium)

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