Job Overview
Milestone Technologies is looking for a Business Process Analyst to help guide our organization into the future by optimizing our delivery processes. The Business Process Analyst seeks out, develops, and helps implement strategic initiatives for improved efficiency and productivity. In this role, you will identify operational improvement opportunities through data-driven analysis of business drivers and practices. You will create weekly, monthly, and quarterly reports to share data-driven recommendations and to support leadership decision-making. Our ideal candidate is proactive, results-driven, and an expert communicator.
How You Will Make An Impact
Design, build, maintain & deploy complex reports on a regular cadence
Identify, analyze, and interpret trends or patterns in complex data sets using standard statistical tools and techniques
Consult with and advise management and multiple clients on strategies to improve workflows, process, and reporting techniques
Analyze existing systems and processes, identifying value-added and non-value-added activities to solve operational challenges
Seek out opportunities to prevent waste and inefficiency in production. Lead variability reduction and best practice initiatives
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
Effectively communicate your insights and plans to cross-functional team members and management
Partner to seek, proactively recommend, and drive implementation of approved process improvements to increase productivity, customer satisfaction, and overall program efficiency as it relates to the Services
Implement continuous improvement principles, methodologies and processes to enable high value, highly reliable, and standardized work processes