• Align knowledge strategy with business needs
• Assist in process design, development, implementation related to finance tasks
• Identify opportunities for process improvements
•Ensure all processes are documented in standard format and maintained in an accessible fashion
• Contribute to the refinement and identify improvement areas of current processes to enhance shared services transactions assigned to the operating function
• Ensure compliance to industry and company guidelines and policies and referred/escalated where appropriate
•Maintain a good internal stakeholder relationship
• Resolve escalated issues/complaints in a timely fashion
•Perform all tasks related to Actuals, Plan, & Re-Forecast analyses and accomplish all reports as required (e.g. daily, weekly, monthly, quarterly, and annually reports)
• Assist the Finance Services Senior Analyst in the preparation of the monthly and quarterly QBE NA Executive binder/reports
• Support ad hoc requests in addition to primary responsibilities
• Other tasks as assigned