Concentrix Philippines Incorporated

Job Vacancy: Customer Service Representatives

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Acustomer service representative  interacts with a company's customers  to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints.

  • Work Experience: 6 month/s
  • Salary: ₱18,000 - ₱18,000
  • Women
  • Highschool Graduates

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

  • Generate sales leads

they can submit their resume through our job portals for example, Mynimo and Jobstreet

if they are in Cebu, they can walk-in our recruitment hubs in IT Park located ground floor of The Link Building and in our Mandaue site : 2nd floor of Jcenter Mall across Family Appliance 

this is a one day process. 

Positive Attitude Attention to Detail People Oriented Analysis Problem Solving Organizational Skills Adaptability Ability to Work Under Pressure