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Columbia Technologies, Inc. "Your Systems Solutions Partner" is looking for HELP DESK SUPPORT ASSISTANT
PURPOSE OF THE ROLE
Provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems.
For walk-in applicants, you may visit our office located at 1136-1146 Julio Nakpil St. Malate, Manila from 8:30am-2:00pm and look for Ms. Angelle.
Graduate of any 4 year computer course
Preferably with experience as a Helpdesk Assistant, but not required
Can work under minimum supervision