CALL CENTER AGENT

₱23,000.00

DUMAGUETE CITY (CAPITAL), NEGROS ORIENTAL
HIGH SCHOOL GRADUATE
Permanent

Job Description

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Dumaguete, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at Dumaguete Business Park, South Rd., Calindagan, Level 1, Dumaguete City 

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between your customers’ experience being just average or exceptional.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• 2 years or more of customer services experience
• Completed 2 years in college
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit www.mybenefits.com for more information.

Qualifications/Requirements

Qualifications/requirements not specified

Work location

DUMAGUETE CITY (CAPITAL), NEGROS ORIENTAL

Remarks

No additional remarks

About the company

TTEC business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

200 and over (Large)

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